Flexi Loan

A credit check will show us information from other loan providers, gas and electric companies and catalogue companies.   We carry out a credit check to see what your current credit commitments are and how you are managing them.

Making a loan application will not affect your credit score.  We only inform the credit agency when we have approved your loan. This is to let them know how well you are managing your repayments

We realise that things happen which means you may miss some credit payments. That's why we talk to you about missed payments during the loan application to understand why and if a loan now is affordable for you.

We understand that things don’t always go to plan and you may need to skip a payment one week if something unexpected comes up. So that you don’t need to worry if you have to do this, you have a set amount of product holidays that you can automatically take with your loan. You won’t pay any extra interest but your loan will take a little bit longer to pay off.

If you make all your loan payments on time we will pay 2% of your loan amount into your bank account when you have fully paid off the loan. If you have a loan for £800 this would mean we would pay £16 into your bank account just for making your payments on time!

First of all, don’t worry, we understand that things change and we are here to help. The important thing is to talk to us as soon as possible as we will work with you to agree an affordable repayment plan that works for you. We also may be able to offer payments breaks and interest breaks on your loan. Call us on 0345643 1553 or use the existing customer page on the website to get in touch.

If you need any support with debt or money worries these advice services could help. They offer free and impartial money advice that could help with your finances.

Step Change Debt Charity – 0800 138 1111  www.stepchange.org

Money Advice Service – 0300 500 5000  www.moneyadviceservice.org.uk

If this is your first loan with Moneyline we need you to pay off your loan in full before applying for another loan.

We don’t charge late payment fees but your total cost of credit may go up if you make your payments late as you won’t be reducing your balance. If you don’t make payments and we take your loan to recoveries we will add the court fees to the balance you owe us – but don’t worry, you will have lots of chance to discuss your loan with us if you are struggling, before it reaches that stage.