MoneyTalk - What is a debt relief order?

When you’re applying for a loan, you may see it somewhere in the application – “We can’t help you at this time if you’re currently under an DRO” and wonder what that is.

In this month’s MoneyTalk we will explain what an DRO is and when you might need one.

What is a debt relief order (DRO)?

DRO stands for debt relief order. It can be used as an alternative to an IVR or bankruptcy.

When you have a debt relief order, you don’t have to make any payments towards your debts and the interest is frozen.

How long does a debt relief order last for?

A DRO typically lasts for 12 months. If at the end of the 12 months you’re still unable to pay your debts, then they may be written off.

Can I get a debt relief order?

If you’re unable to repay your debts and you don’t own your home, then you may be eligible for a DRO. You may also be eligible if you’re income is low after you have paid your bills, and you haven’t had a DRO in the last six years.

What debt does a DRO cover?

Most debts are covered by a DRO, for example credit cards, loans, buy now pay later debt and arrears with utility companies.

If you’re in arrears with any child maintenance payments, you wouldn’t be able to get a DRO for this and you would still owe the money.

Other information about a DRO

Having a debt relief order could affect you in many ways. Not all debt is covered by a DRO and you may still have to pay some debts after the debt relief order has ended. You won’t be able to borrow while you’re on a DRO and you may have difficulty getting credit in the future. A DRO can stay on your credit file for a long time after it has ended.

If you are in arrears with your landlord, even if you have a DRO, they could still take action against you.

Seek help

If you’re struggling with debt and are considering an DRO, IVA or bankruptcy, then it’s always best to get professional advice. Money Helper or the Citizen’s Advice Bureau are all good places to get free help and advice.

Share this post

Stay up-to-date with our top tips and guides for saving you money

Start our quick and easy loan application today

Thank you for choosing Moneyline. We are closed over the Easter Bank Holidays.
Our Easter opening times are – 
Friday 15th April – CLOSED
Saturday 16th April – 9am – 4:30pm
Sunday 17th April – CLOSED
Monday 18th April – CLOSED
Tuesday 19th April – 9am – 6pm

You can still call us on 0345 643 1553.
If you are an existing customer, you can manage your loan account using the existing customer page on the website or by downloading our app

Thanks Team Moneyline


Important Information

Moneyline will never ask you to make a payment before you have received your loan.

It has come to our attention that someone is sending out emails pretending to be Moneyline. These scam emails are asking people to make a payment upfront to get their loan.

If you have received any emails like this and you are not sure if they are real, please call us on 0345 643 1553 or email us at and one of our advisors will be able to help.

If you have think you have sent money to the scammers, please contact Action Fraud on 0300 123 2040 or visit

The Moneyline Team

Moneyline Privacy Policy