Download the new Moneyline customer app

Welcome to the new Moneyline Customer app

We love it when you give us feedback about the things that can make your experience with us at Moneyline better, and one of the things that most of you said you wanted was a Moneyline customer app.

Well, you asked, and we listened. We would like to introduce you to your new Moneyline customer app and some of its key features.

Where can I download the Moneyline customer app?

Currently our customer app is only available if you use an Android device. You can download the app for free from the Google Play store. Don’t worry! We are working really hard to make the app available on the Apple app store too, so keep checking for updates.

How do I login to the Moneyline app?

You will need to make sure we have your up-to-date mobile number so we can send you a verification code once you have downloaded the app. If you’re not sure if your mobile number is the right one, just visit our website and complete the ‘update your details’ form. We will quickly update this for you.

Why should I download the Moneyline app?

We wanted to give you the flexibility to manage your Moneyline account, and we wanted to make it quicker and easier for you when it comes to the little things like – checking your loan balance or updating your details.

What are some of the features of the Moneyline customer app?

We listened to your feedback when we created the app for you. Here are some of the things that you can do through the app:

Apply for a new loan
Check your loan balance
If you have savings, check the balance, or make a withdrawal
Update your contact details
Request a payment holiday
Change the payment date or amount
Make a payment
Refer a friend to Moneyline and get £10
Contact us
Keep up to date with Moneyline news

Can I use the Moneyline app if I’m a new customer?

Yes of course! You can sign up to use the app from the moment that you have completed the application from. We can even keep you up-to-date with your application.

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Important Information

Moneyline will never ask you to make a payment before you have received your loan.

It has come to our attention that someone is sending out emails pretending to be Moneyline. These scam emails are asking people to make a payment upfront to get their loan.

If you have received any emails like this and you are not sure if they are real, please call us on 0345 643 1553 or email us at and one of our advisors will be able to help.

If you have think you have sent money to the scammers, please contact Action Fraud on 0300 123 2040 or visit

The Moneyline Team

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