Things that may affect our decision

Here’s what we look at when you apply — and some reasons why we might not be able to help this time.
What we check when you apply
  • Can you afford the loan payments?

  • Are you keeping up with your other bills?

  • If you are under DRO/IVA or a debt management plan

  • If you have a history of not paying credit back
We may say no or ask for more information if we see:
  • Unauthorised overdrafts

  • Payments that didn’t go through

  • No income on the bank account you sent us

  • A lot of gambling

  • Lots of new loans

  • Loan defaults in the last 6 months

  • More money left over than expected (our loan might not be the best fit)

  • You’re in a debt plan like a DMP, IVA or DRO

Even if we can’t help you right now, your situation might change, and you can apply again in the future.

Latest tips and guides

It looks like you are an existing customer.

You will need to apply through the Moneyline App

If you think this information is incorrect you can speak to us by phone 0345 643 1553 or by email at serviceteam@moneyline-uk.com